What I'm Reading: September 1

Investing

• Florida property insurance companies struggling after several hurricanes, litigation

  • If natural disasters increase in severity and / or frequency because of climate change, it will be interesting to see how insurance companies cope

  • Several large insurance companies saw losses climb in Q2 from Midwest weather catastrophes

Etc

• The $5 Challenge - a Stanford Professor's experiment to demonstrate thinking outside the box

• Why customer support a big tech companies is broken, and different approaches to fixing support

  • (If you've ever tried to get help at the Ubers and Grubhubs of the world, you're probably familiar with this problem)

• Do things that don't scale - Paul Graham